Scroll down to find the “Sound, video, and game controllers option.”. Go upwards and Click on “Device Manager.” Right-click on the Windows icon on your desktop to see the context menu. 
Use “Device Manager” for any Drivers related issue. If you are still facing issues, then follow the below-mentioned steps. If you got an installation CD with your device, you might also need to use that to install the device with the drivers. Since most devices are plug-and-play, switching the USB ports will initiate the device installing mode, re-installing the device on your PC/Laptop. This will prompt you to re-install the device, which shouldn’t take much time. If you are still facing the issue, remove the device from the USB port and connect it via an alternative USB port on your system.
This will help you understand whether you need to proceed further or stop here. Disconnect your device from the USB port and try to plug it in somewhere else. Sometimes it could be a loose USB port connection that is causing the issue.
Use “Device Manager” for any Drivers related issue.įirst, let us start by physically checking if our hardware is connected. If you were using anything like a USB hub, monitor port, splitter, keyboard port, or docking station, then these devices could be inadvertently contributing to the problem. If that doesn’t work, then try plugging in your hardware directly into an open port on your computer. With that being said, make sure your hardware peripherals are indeed plugged in, and if necessary, powered on. Often times the source of an issue is simply a piece of hardware that isn’t plugged in or powered on. How To Troubleshoot: “Unable To Locate Hardware Tools” Ensure That Your Hardware Is Plugged Inįirstly, let’s perform a couple of really simple troubleshooting steps here. Without further ado, here’s how to troubleshoot the error: “Unable To locate Hardware Tools” In Pro Tools 9. If not, then it is in your best interest to forward this article to someone more knowledgeable, lest you inadvertently make the problem worse. If you the reader possess all of the necessary skills and knowledge required to troubleshoot this problem, then continue reading. 
You will be required to do things such as tinkering with program files, reinstalling device drivers, demonstrate basic troubleshooting skills, and have knowledge of how both Pro Tools 9 and Digi Driver works.
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